What our customer says about the AvaSpec-HERO ...

What our customer says about the AvaSpec-HERO ...
   
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Monday, 22 May 2017

"We knew almost right away when we got our hands on the HERO that it was a superior instrument, but it is becoming even more apparent just how much better the HERO is in virtually every aspect of performance"

We are very pleased to share this honest feedback from one of our Process OEM customers in the Food industry:

“I had a chance to look at the 4 new HERO instruments we received. They look very nice. The boss is pleased. There are homes for those 4 units, and we will definitely be ordering more.
You are going to be the new standard for all our systems.

As a point of interest, we have been doing some similar experimentation with the [competing product]. We knew almost right away when we got our hands on the HERO that it was a superior instrument, but it is becoming even more apparent just how much better the HERO is in virtually every aspect of performance. For example, we see as much as 2℃ swings on CCD temperature on the other unit, likely caused by the P.I. control of the TE cooler.
On the HERO, we see temperatures stable with in a couple thousandths of a degree C. Stabilization and recovery time is far better, too.

Overall thermal stability of the HERO is significantly better. Stability, repeatability and sensitivity to very small product constituent changes are not even in the same ballpark. 

Documentation is better and technical support is far better.  A round of applause to everybody who worked on the HERO. Good job.”

Are you interested in what the AvaSpec-Hero spectrometer can do for your application? Contact us now!

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